AppRiver Wins 2018 Silver Stevie® Award for Sales & Customer Service

February 26, 2018

AppRiver Wins 2018 Silver Stevie® Award for Sales & Customer Service

AppRiver Wins 2018 Silver Stevie® Award for Sales & Customer Service LAS VEGAS, NEVADA – February 24, 2018 – AppRiver has always taken pride in its customer service department and our Phenomenal Care® philosophy, but it is true testament to our team and commitment when we are recognized with one of the most prestigious customer service awards in world. Last week AppRiver was presented with a Silver Stevie® Award in the Customer Service Department of the Year – Computer Software – 100 or More Employees category during the 12th annual Stevie Awards for Sales & Customer Service.The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes seven of the world’s leading business awards programs, also including the prestigious American Business AwardsSM and International Business Awards®. The awards were presented to honorees during a gala banquet on Feb. 23 at Caesars Palace in Las Vegas. More than 600 executives from the US and several other nations attended.  More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 89 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers. AppRiver’s Phenomenal Care team was awarded this honor for going above and beyond while helping customers migrate from hosted Exchange 2010 to hosted Exchange 2016 – giving them white-glove treatment from the very beginning to the end. “Everybody likes to talk about great customer service,” said Michael Murdoch, president and CEO of AppRiver. “Our team walks the walk. They take pride in making sure our customers have a great experience. This award is well-deserved recognition for a very special group of people and I’m proud of them.” “All of our Stevie Award winners should be proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of our public recognition,” said Stevie Awards president Michael Gallagher.Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at StevieAwards.com/.  ABOUT APPRIVERAppRiver offers cloud-based cybersecurity and productivity services to over 60,000 companies worldwide. Launched in 2002 with spam and virus filtering as its flagship service, AppRiver has since added web malware protection, email encryption, secure archiving and email continuity to its suite of security services. The company also has established itself among the world’s top providers of Office 365 and Secure Hosted Exchange mailboxes. All services are offered on a pay-as-you-use basis backed by its fully-supported and award-winning 24/7 white-glove Phenomenal Care® customer service. AppRiver is headquartered in Gulf Breeze, Florida and maintains offices in Georgia, Texas, Switzerland and Spain. For more information, please visit www.appriver.com.About the Stevie AwardsStevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.Sponsors of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Rant & Rave, Sales Partnerships, Inc. and ValueSelling Associates, Inc.